How can we help?

Yes. Creating a profile, discovering people, matching, chatting, posting and using jobs & services are free. Plus and Premium add extras like unlimited likes and seeing who liked you.

Go to Settings > Subscription and cancel. You keep the paid features until the end of the period you’ve paid for, and you won’t be charged again.

Under the Australian Consumer Law you’re entitled to a remedy if the service has a major failure. Outside that, you can cancel anytime to stop future charges. Contact us and we’ll look at every request fairly.

Settings > Delete account. Your profile is hidden immediately and your data is deleted as described in our Privacy Policy.

You can message matches and friends. Others may accept message requests depending on their settings, and requests are limited per day to prevent spam.

Confirm your email and phone, then complete photo verification in your profile. Badges only show for checks that are actually done.